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I've not received my 2020 Annual Benefit Statement (ABS); can I request one?

Please check the 2020 ABS distribution schedule to see when you should receive your statement.

Statements are sent out by 2nd class post (unless stated otherwise on the schedule), so please allow up to five days after the final date on the distribution schedule for delivery.

You can request a 2020 ABS if you’re an active scheme member. If you’re a deferred or pension credit member, then you can request a deferred benefit statement.


If you are unsure of any terms or acronyms, you can use our glossary to find out more.



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